The 3PL API uses a JSON Web Token (JWT), used as a basic authentication password. The JWT is unique to a warehouse. So if you have 2 3PLs, they will have 2 separate tokens.
The merchant can issue/rotate this token on behalf of the 3PL.
Generating the token.
This step can only be performed by a Merchant
If you are a third-party developer, please ask the merchant for the token. You cannot generate a token without access to Fulfil and a designated contact role.
- The token can be obtained by navigating to the warehouse location and ensuring the '3PL source' is set to 'Another 3PL using API'.
- The view access token button will then be visible, showing the JWT under the 'JWToken' field when clicked.
- You can copy and securely share the token with the 3PL.
Treat all API keys like passwords. We do not recommend sharing through email, text, or any plaintext method. We recommend using Send Safely to securely transmit credentials.